Welcome to the JhatkaHub FAQ page! Here, we have compiled answers to some of the most common questions our customers ask. If you don’t find what you’re looking for, feel free to contact us at hello@jhatkahub.com for more information.

1. What are your delivery hours?

• We deliver from 10:00 AM to 10:00 PM, seven days a week. Place your order during these hours, and we’ll ensure it reaches you within 1-2 hours.

2. Where do you deliver?

• Currently, we deliver across Bhopal city. Our team is working on expanding to other cities soon, so stay tuned for updates!

3. How long does it take for delivery?

• We guarantee delivery within 1-2 hours after you place your order, ensuring you get your meat fresh and on time.

4. Who will deliver my order?

• Our own team of delivery boys will deliver your order directly to your doorstep. They are trained to handle your items with care and ensure a hygienic delivery process.

5. What payment methods do you accept?

• We currently accept online payments through various payment gateways. You can use debit cards, credit cards, UPI, or other online payment methods.

6. Can I pay cash on delivery?

• Currently, we only accept online payments to ensure a smooth and contactless delivery process.

7. What is your refund policy?

• We follow a strict no-refund policy. However, if there is an issue with your order, please contact our customer support, and we will do our best to resolve the matter.

8. Are you planning to expand to other cities?

• Yes, we are planning to expand to other cities soon. Stay updated with our website and social media for announcements regarding new delivery areas.

9. How can I contact customer support?

• For any queries or concerns, you can reach out to our customer support team through the contact form on our website or via our customer service number.

10. Is the meat hygienic and of good quality?

• Absolutely! We ensure that all our meat products are sourced from trusted suppliers and are prepared in clean, sanitized conditions. We prioritize quality and hygiene to deliver the best meat products to you.