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SHIPPING POLICY


At JhatkaHub, we are dedicated to providing high-quality meat products to our customers in a timely and safe manner. Our shipping policy outlines the terms and conditions regarding our delivery services. Please review the details below.

1. Delivery Area

  • Limited Pin Codes: We currently deliver only to selected pin codes in Bhopal. Please check if your location is within our delivery zone before placing an order.
  • Expansion Plans: We are continuously working to expand our delivery network and will soon be available in other cities.

 

2. Free Delivery

  • Enjoy Free Delivery: We are pleased to offer free delivery on all orders within our delivery areas in Bhopal. There are no hidden charges, making it easy for you to enjoy fresh meat at your convenience.

 

3. Delivery Personnel

  • In-House Delivery Staff: All deliveries are carried out by our dedicated JhatkaHub delivery boys and staff, ensuring quality service from order to delivery.
  • Direct Contact: Our delivery personnel may contact you for directions or other delivery-related information to ensure a smooth experience.

 

4. Delivery Time Frame

  • Standard Delivery Time: We aim to deliver all orders within 1-2 hours of the order being placed, depending on the delivery area and traffic conditions.
  • Delivery Hours: Our delivery service is available from 10 AM to 10 PM. Orders placed outside these hours will be processed the next day.

 

5. Order Tracking

  • Real-Time Updates: You will receive updates on your order status via SMS or email, allowing you to track your delivery in real-time.

 

6. Customer Responsibilities

  • Accurate Address: Please ensure the delivery address and contact information provided are accurate. Incorrect details may lead to delayed or missed deliveries.
  • Availability: Make sure someone is available at the delivery location to receive the order during the delivery time.

 

7. Non-Delivery Situations

  • Unreachable Customer: If our delivery staff cannot reach you or the delivery location, we will attempt delivery a second time. If unsuccessful, the order will be considered completed, and no refunds will be issued.

 

8. Important Notes

  • Perishable Products: Since our products are perishable, it is crucial to receive your order promptly to maintain quality.
  • No Shipping Outside Bhopal: We currently do not offer delivery services outside of Bhopal city.

 

For any questions or special delivery instructions, please contact our customer service team. Thank you for choosing JhatkaHub for your fresh meat needs!